Privacy Policy

The Valleys New Pain-Free Neighbor: (818) 743-4325

Privacy Policy of Healing Point Integrative Acupuncture + Wellness

Last Updated: July 7, 2025

Introduction. This Privacy Policy discloses the policies of Healing Point Integrative Acupuncture + Wellness at www.yourhealingpoint.com and its operator Healing Point Integrative Acupuncture, Inc., a California.Professional S-Corp located at 17337 Ventura Blvd, Suite 206, Encino, California.91316 (collectively “we” or “us”) regarding the collection, use and disclosure of information that you (a “User”) submit to us or that is collected through your use of Healing Point Integrative Acupuncture + Wellness. We value your privacy and are committed to protecting your personal and health information in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This Privacy Policy describes how we collect, use, disclose, and safeguard your information through our website and services.
Location. Healing Point Integrative Acupuncture + Wellness is located in United States and is subject to United States’s laws. If you are outside of United States, your use of the website constitutes consent to the transmission of personal information to United States. If your use of Healing Point Integrative Acupuncture + Wellness is against the laws of your jurisdiction, it is your responsibility to refrain from the use of Healing Point Integrative Acupuncture + Wellness.
Types of Personal Information Collected. “Personal information” is data that identifies, relates to, describes, can be used to contact, or could reasonably be linked directly or indirectly to a User. For purposes of this Policy, there is no meaningful distinction between the terms “personal information” and “personal data.”
1. Personal Identifiable Information (PII) Collected - General. We collect the following items of personal information from Users:
  1. Name
  2. Phone Number
  3. email address
  4. Personal Address
2. Sensitive Personal Information. WE collect the following categories of personal information categorized as from Users:
  1. Data concerning health care
3. Technical and Usage Data: such as browser type, IP address, device information, and usage activity on our website.
4. Communication Preferences: including SMS and email consent status.
Collection of Personal Information.
1. Submission from User. Certain items of personal information we rely on you to submit to us. Protected Health Information (PHI): such as medical history, treatment details, appointment information, and insurance data that you provide through forms or communication with us.
Cookies and Other Tracking Technologies..
1. Cookies.Healing Point Integrative Acupuncture + Wellness utilizes cookies for the following purposes: Technical and Usage Data: such as browser type, IP address, device information, and usage activity on our website. These cookies remain associated with you. Deleting these cookies may result in limited functionality.
2. Opting Out of Cookies and Other Tracking Technologies..
  1. Opting out of Cookies. If you'd rather we didn't use cookies please configure your browser settings to reject cookies. Be aware that disabling these types of cookies may result in limited functionality of Healing Point Integrative Acupuncture + Wellness.
Use of Personal Information. In general, we use your personal information to:
1. Maintain your account and keep track of any purchases made by you;
2. Personalize your experience on the Website;
3. Send you marketing communications about services and products offered by Healing Point Integrative Acupuncture + Wellness, Healing Point Integrative Acupuncture, Inc. and affiliate companies of Healing Point Integrative Acupuncture, Inc., as permitted by law;
4. Improve our website, your personal information may be analyzed to search for patterns which may help improve the overall website experience;
5. Improve the customer service we provide, your personal information may be used for review and quality control purposes;
6. Authenticate your credit or debit card account information;
7. Create de-identified personal information to be used by us; and
8. Use for any other reason you consent to.
9. Provide medical, scheduling, and administrative services.
10. Communicate with you regarding appointments, care updates, and billing.
11. Respond to inquiries or service requests.
12. Improve our website and internal processes.
13. Comply with HIPAA, legal, and regulatory requirements.

We only use your information in ways permitted under HIPAA and applicable state laws.

Electronic Communications. Consistent with this Privacy Policy and as is permitted by applicable law, we may communicate with you via electronic messages, including email..We receive notice when you open an email or click a link within a marketing email..
1. SMS Communications
  1. If you opt in to receive SMS messages from us, we may send you appointment reminders, instructions, or service-related updates.
  2. SMS consent is not shared with third parties or affiliates. Your mobile number and consent are used solely for direct communication between you and our practice.
  3. You may opt out of SMS messages at any time by following the opt-out instructions in the message or contacting us directly.
Disclosure of Personal Information to Third-Parties. We disclose the personal information we collect (or otherwise generate or obtain) for the following purposes:
1. Third Party Service Providers. Disclosure of your personal information to service providers may be made for reasons such as sending email, monitoring website use, fulfilling your orders, marketing, and providing customer service. We also use a third party payment processor to facilitate transactions. We disclose as much information as is required to perform these services. We expect the service providers to use the information only to the extent necessary to perform the requested services.
2. In the event of a corporate transaction. We may disclose or transfer your information to a third party if we sell, transfer, divest, or disclose all or a portion of our business or assets to another company in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction, or proceeding.
3. Use to protect against, investigate and deter fraudulent activity. When necessary, your personal information may be disclosed to third parties for the purpose of protecting against, investigating and deterring fraudulent, as well as unauthorized or illegal, activity.
4. Defend our legal rights. To protect and defend the legal rights of Healing Point Integrative Acupuncture + Wellness, and Healing Point Integrative Acupuncture + Wellness’s employees, we may disclose your personal information. We may also require your personal information to defend against legal claims, or to establish our legal rights.
5. To comply with and as required by law. We may disclose your personal information to government authorities or other relevant third parties in order to comply with applicable legal requirements, judicial proceedings, court orders, subpoenas, legal process, or lawful requests from governmental authorities.
6. At your request. We also share your information as directed or requested by you, or subject to your consent. In some circumstances, you may have the right to opt-out or object to our sharing of your information with certain third parties.
The Ability of Others to View Your Information. When you use the Website, certain information you post or provide on the publicly available portions of the Website may become publicly available and may be collected and used by others, including people outside of the control of the Website. We have no obligations with respect to any information that you post to publicly available parts of the Website.
Data Security. We use reasonable and appropriate administrative, technical, and physical safeguards to protect your PHI and personal information against unauthorized access, disclosure, or misuse. This includes encryption, secure data transmission, access controls, and staff training. We have implemented commercially reasonable safeguards to provide adequate protection for the storage and transfer of your Personal Information. Despite the measures we have taken, we cannot guarantee that your personal information will only be accessed by authorized parties. We are not responsible for third parties that circumvent the safeguards we have put in place. We will notify you if we become aware of unauthorized access of your personal information..
Retention of Personal Information. Unless there is something in this Policy to the contrary, we may retain your personal information for as long as necessary to fulfill the purposes described herein. We may also retain your personal information as necessary to comply with legal requirements and obligations, defend our rights, resolve conflicts, improve our website, address complaints, and enforce contracts.
Payment Information. If you make a purchase through our Services, we (or a third-party payment processor acting on our behalf) may collect your payment-related information, such as credit card or other financial information.
Storage of Credit Card Information. We do not store your credit card or debit card information ourselves. We do not access such information for other purposes without your permission. While credit or debit card information is safeguarded through our third-party service provider, no method of electronic storage is 100% and we cannot guarantee its absolute security. When your credit or debit card account information is being transmitted through our Website, it will be protected by security protocols..
Job Applications. If you apply for a job with us, we may collect relevant information such as your name, phone number, email address, position, job history, education history, references, a cover letter, and other similar information.
Third Party Services. We have partnered with certain third parties to offer services on Healing Point Integrative Acupuncture + Wellness. We are not responsible for and make no representation regarding the privacy practices of third parties offering services on Healing Point Integrative Acupuncture + Wellness. The following third parties offer services on Healing Point Integrative Acupuncture + Wellness:
1. Acusimple. Practice management software including online scheduling, electronic health records, invoicing, insurance claims.
Third Party Links. Healing Point Integrative Acupuncture + Wellness may contain links to other sites that are not owned or controlled by Healing Point Integrative Acupuncture, Inc.. We are not responsible for the privacy practices or the content of such other websites and this Privacy Policy does not apply to any other sites. We make no representation regarding the privacy practices of any other sites regardless of whether we advertise on those sites or provide a link to those sites from our Website.
Use of Third-Party Reviews This website may display customer reviews or testimonials that were originally posted on third-party websites, including Yelp. These reviews may relate to services provided by Dr. Dennis Elliott, DACM, L.Ac. while employed at a previous business. While these testimonials reflect genuine customer feedback, they are presented here only to illustrate the professional capabilities of our team, and not to misrepresent those endorsements as being for Healing Point Integrative Acupuncture, Inc. We do not collect or store personal data from those reviews unless explicitly provided to us through direct interaction with our current business. If a review includes personal information and you would like it removed, please contact us at contact@yourhealingpoint.com.
California Privacy Rights Act Disclosure.
1. Personal Information Collected. In the past 12 months, Healing Point Integrative Acupuncture + Wellness has collected the following categories of information from California residents:
2. Sources of Information. Personal Information about California residents is collected from the following sources:
  1. Directly from you
3. Business Purpose for Collecting Personal Information. Personal Information about California residents is collected for the following business and commercial purposes:
  1. Performing services on behalf of the business, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage, or providing similar services on behalf of the business.
  2. Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by the business, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by the business.
  3. Other commercial purposes as indicated in the section titled "Use of Personal Information."
4. Personal Information Disclosed. In the past 12 months, Healing Point Integrative Acupuncture + Wellness has disclosed the following categories of personal information belonging to California residents:
5. Categories of Third Parties Receiving Personal Information. We disclose your personal information to the following categories of third parties:
  1. Service Providers
6. No Sale or Sharing of Personal Information. In the past 12 months, Healing Point Integrative Acupuncture + Wellness has not sold or shared the personal information of California residents.
Your Choices and Rights
1. General. You may choose not to provide some of the personal information described above. Please note, however, that many of our services require some personal information to operate, so if you choose not to provide the personal information necessary to operate and provide you with a particular service or feature of that service, you may not be able to use that service or feature.
2. HIPAA Rights
  1. Under HIPAA, you have the right to:
    1. Access and request a copy of your health records.
    2. Request corrections to your health information.
    3. Request restrictions on certain uses or disclosures.
    4. Receive a list of certain disclosures we have made of your PHI.
    5. Request confidential communications (e.g., specify how or where we contact you).
    6. File a complaint if you believe your privacy rights have been violated.
3. Rights Under the CPRA.
  1. Generally. Residents of California have the following rights under the California Privacy Rights Act of 2020 (CPRA):
    1. The right to request that we disclose to you the categories of personal information we have collected about you, specific pieces of personal information collected about you, the sources of that personal information, the commercial purpose of collecting your personal information, and the categories of third parties that personal information is disclosed to.
    2. If we sold your personal information, you have the right to request that we disclose your categories of information sold and disclosed.
    3. The right to request that we delete any personal information about you which we have collected from you. We may deny this request if the personal information is necessary to complete a transaction, detect security incidents, debug products, exercise free speech, comply with the California Electronic Communication Privacy Act, engage in research for public benefit, enable internal uses aligned with consumer desires, or comply with legal obligations
    4. The right to request that we correct any inaccurate personal information we have about you.
    5. The right not to be discriminated against for exercising your consumer rights.
  2. Exercising CPRA Rights. If you live in California and want to exercise your rights, you may contact us.one of the following methods:
    1. Sending a request to contact@yourhealingpoint.com
4. Consent. For any personal information that is collected, used or processed pursuant to your consent, you may withdraw your consent at any time by contacting us by one of the methods listed below. Withdrawal of your consent will not affect the use or collection of your personal information prior to your withdrawal. You may withdraw your consent by contacting us by one of the methods listed below.
5. Ability to Unsubscribe From Marketing Emails. You may “opt-out” of electronic communications from us by ______________ or any method described in the electronic communication. You may also contact us through the methods described below to unsubscribe from email communications..This applies to promotional communications and not administrative communications we feel are necessary to provide the services on the Website..
6. Sharing with Third Parties. We do not automatically share your personal information with third party service providers without your consent, except for any such disclosures that are necessary to fulfill the services you contracted for with us to provide through the Website. All other disclosures to third party business service providers are only made through your affirmative actions, by indicating on the Website that you are interested in third party services. To prevent the disclosure of your personal information to these third party service providers, do not opt-in for the service.
7. Corrections to Personal Information. If you would like to update the information you have provided to us, please contact us via the method listed below.
Do-Not-Track Requests. “Do-Not-Track” is a web browser setting that sends a signal instructing the website not to track a user. Healing Point Integrative Acupuncture + Wellness currently does not have a mechanism to respond to “Do-Not-Track” requests.
Revisions. This Privacy Policy may be revised from time to time. We will post any such changes to this page and may otherwise post other alerts on the Website or communicate such changes through email. If you disagree with any such changes, please cease using the Website. Continued use following the posting of any such changes indicates your acceptance of the changes. If we make any changes to this Privacy Policy that materially impact previously collected personal information about you, we will make reasonable efforts to provide notice and obtain consent to any such changes as may be required by law.
Minors. Minors under the age of 13 may not use the Website. We do not knowingly collect information from children under 13 years of age. Additionally, we recommend that users between the ages of 13 and 18 ask their parents for permission before sending any information about themselves to anyone over the Internet.
Terms of Use. This Privacy Policy is subject to the terms contained in Healing Point Integrative Acupuncture + Wellness’s Terms of Use.
Contact. If you have any questions or concerns about this Policy or the way in which your personal information is handled, please contact us at 17337 Ventura Blvd, Suite 206, Encino, California.91316, by phone at 818-743-4325, or by email at contact@yourhealingpoint.com.

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